E-shopping in the Czech Republic - how to choose a good e-shop?

Posted by bara 09/01/2015 at 09h26

Czech Trade Inspection examined deficiencies in problematic e-shops. In the third quarter, inspectors conducted 221 checks online stores. They discovered errors in 165 stores (thus 75% of cases). Result of inspection looks awful, but control was focused on risk e-commerce and e-commerce state in the Czech Republic is probably at a better level. However, we must be careful at Christmas time - Czech police solves more online fraud in December.
 
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How to choose the right e-shop?
We do not have universal advice. We can only give you some tips. First thing - you do not focus only on price. The price does not reflect the vendors and it can hide a lot of fees (higher postage, packing and various surcharges).Credibility trade is also very important. We recommend that you read the reviews you about e-shop. But you must be critical, because sellers can write reviews often alone. If the goods are not delivered on time, so you have the right to return the money. A reputable seller should return the money without any problems.
 
Another problem is that traders do not have transparent business conditions, and they intentionally confuse their customers. So you remember: you have the right to return goods purchased on the Internet within 14 days without giving a reason. Goods can be unpacked, but it must not be used. The right of withdrawal does not apply to special orders, audio and video recordings or software, newspapers and magazines. You must be informed of the e-shop the possibility of withdrawing from the contract within 14 days. When e-shop does not do this, then the period is extended for one year and 14 days. When you find a defect, you have the right to claim for a period of 24 months from the purchase of goods. The seller is obliged to settle the claim within 30 calendar days. If the seller exceeds this time limit, you are entitled to withdraw from the contract and refund.

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